Section 1 / why now, without a countdown
The reason to decide today is the trial
$349.90 charged once, free shipping on US orders, and the 60 days start the day you pay.
Price and policy read September 11, 2026.
The policy line that takes an opened device back, and the three things this store does not do
NovaaLab's consumer site runs no countdown, no stock counter and no struck price on the flagships. Section 1 of the refund policy says "You can try our devices as much as you like": no seal clause, no restocking fee, no promo or bundle exclusion, and no subscription to cancel. The 60 days run from the day you pay, so the sooner you order, the sooner the pad is in your hands with the whole window still ahead of it. The $349.90 is the same price on every public route of the domain, with compare_at_price at 0.00 on the flagships, free shipping on US orders from the Utah warehouse, and one year of warranty travelling in the box.
Section 2 / the exposure
What $349.90 buys you, in numbers the brand prints itself
Wavelengths, power at the skin and session length, all printed before you pay.
Certifications: CE, RoHS
Size: 16.3" x 7.9"
Medical Lights: 300 x Infrared 850 nm lights + 150 x 660 nm lights for a total of 450 light chips
Irradiance output power: at 0": 150 mW / cm2, at 1": 120 mW / cm2, at 3": 45 mW / cm2, at 6": 25 mW / cm2
LEDs lifetime: 50,000+ hours
Weight: 0.6 lbsTechnical Specification block, novaalab.com/products/novaa-recovery-light-pad, read September 11, 2026. The same block runs word for word on the other live handles of the same pad.
Why the fourth line is the one that carries the money, and the rule to take into any other shop
Read the fourth line twice, because it is the one that carries the money. The same panel delivers 150 mW/cm2 at contact and 25 mW/cm2 six inches away, and NovaaLab prints both, with the measuring distance beside each figure. That is a number you can hold the brand to.
The rule to carry into any other shop: a milliwatt figure is only a figure when it comes with the measuring distance beside it. NovaaLab gives you four distances before you pay.
How long you are meant to use it
Safety Tips: Use the device as directed, limiting sessions to 10-20 minutes per area, 3-5 times a week.novaalab.com/products/novaa-recovery-light-pad, read September 11, 2026
The second session line on the same page, and who should ask a clinician first
A second line on the same page allows "use the product once or twice per day, with each session lasting between 5 to 20 minutes". Both sentences are NovaaLab's own, and the 10 to 20 minute ceiling is the sensible place to start.
This page makes no claim about what those minutes do for you. The device is not a medical treatment and does not diagnose, treat, cure or prevent any disease. If you have a skin condition, are healing from a procedure, or take medication that increases light sensitivity, talk to a clinician before you start.
What the marks on the box mean
What CE, RoHS and 50,000+ hours actually promise, and what $349.90 buys
CE and RoHS, printed on the specification. Both are manufacturer declarations of conformity, and NovaaLab prints them where a buyer reads them. It claims no FDA clearance and invents no regulatory badge, which is worth more than a logo you cannot check.
50,000+ hours of rated LED life. At the brand's own protocol of 10 to 20 minutes per area, 3 to 5 times a week, that rating is a long horizon for a device you pay for once.
What this means for you: the Technical Specification block on the product page is the screen that matters, and it carries the wavelengths, the chip count, the four irradiance figures with their distances, the panel size, the weight and the LED life. That block is what $349.90 buys.
Section 3 / the price
One price, every route, and free shipping on US orders
We checked our door against every other public route on the same domain, the same day. The link on this page never costs you more.
The whole NovaaLab line-up with its list prices, the five other routes that print $349.90, and where the Light Pad sits against the room-sized hardware
| Device | Price | Struck price | Light spec the brand prints |
|---|---|---|---|
| Novaa Light Pad for Deep Healing our door | $349.90 | none (0.00) | 660 nm + 850 nm, 450 chips |
| Novaa Recovery Pod | $2,500.00 | none (field equals the price) | 660 nm + 850 nm |
| Novaa Pulse R | $399.00 | none | percussion device |
| Novaa Light Boot | $369.00 | none (0.00) | 630/660 nm + 830/850 nm, 170 LEDs |
| Novaa Knee Ultra | $269.90 | none | 660 nm + 850 nm, 96 x 0.5w |
| Novaa Light Switch | from $169.90 | none | 620-625, 845-850, 460-470, 585-595 nm |
$349.90 for the Light Pad also appears on /products/new-red-light-therapy-pad-at-home, /products/novaa-light-pad-powerful-red-light-therapy-at-home, /products/the-novaa-deep-healing-therapy-pad-for-back-pain, /products/novaa-light-pad-bulls, in the home comparison table, in /collections/best-red-light-therapy-catalog and on business.novaalab.com.
Within that table, the highest published chip count belongs to the Light Pad, and it sits well under the price of the room-sized hardware above it. For a full-size 450-chip panel you pay $349.90 once.
What you can add to the cart if you want it
The four optional cart lines, priced: the 3-year warranty, VIP Shipping Protection, ProtectMyOrder, and HSA/FSA through Truemed
- "All-Inclusive 3-Year Warranty", SKU warranty-extension, $18.89 to $100.00 depending on the variant. One year of cover is already included in the $349.90; this SKU is how you take it to three.
- "VIP Shipping Protection", $0.00 to $45.58, optional.
- "ProtectMyOrder", $0.79 to $2.29 and up, optional.
- HSA and FSA funds are accepted through Truemed, which for a US buyer lowers the effective cost of the whole purchase.
Each of those is a line you choose. Leave them untouched and the number you pay is the number on the buy button.
The number you are paying, and what it includes
One-time purchase against subscribe-and-save, which this store does not offer at all
| Novaa Light Pad, 450 chips | $349.90 |
| Shipping, US orders | free |
| Warranty in the box | 1 year |
| Subscription or renewal | none |
| Total as published today | $349.90 |
Only the optional cart items above can move that total. HSA and FSA funds are accepted through Truemed.
Get the Novaa Light Pad $349.90$349.90 total, free shipping on US orders.
Price read September 11, 2026 on novaalab.com.
The straightforward part of this purchase
A measured 450-chip panel at one published price, with 60 days to send it back after using it.
Get the Novaa Light Pad $349.90$349.90 total, free shipping on US orders, one year of warranty in the box.
Section 4 / the contact sheet
The line-up side by side, and where the Light Pad sits in it
The table NovaaLab does not publish in one place.
| Device | Price | Light chips published | Wavelengths published |
|---|---|---|---|
| Novaa Light Pad our door | $349.90 | 300 + 150 = 450 chips | 850 nm + 660 nm |
| Novaa Light Boot | $369.00 | 170 x 0.5w | 630, 660 nm + 830, 850 nm |
| Novaa Knee Ultra | $269.90 | 96 x 0.5w | 660 nm + 850 nm |
| Novaa Light Switch, red head | from $169.90 | 15 red + 5 near-infrared | 620-625 nm + 845-850 nm |
Where each row came from, and what the Light Switch skin head adds
Read from each product page on novaalab.com, September 11, 2026. The Light Switch skin head adds 6 red at 620-625 nm, 6 blue at 460-470 nm, 6 yellow at 585-595 nm and 2 near-infrared at 845-850 nm.
Which of the four devices this review points at, and why
Of the four devices in that table, the Light Pad is the one you point at a back, a shoulder or a thigh, and it is the one whose irradiance is published at four measuring distances: 150 mW/cm2 at contact, 120 at one inch, 45 at three inches and 25 at six. Per dollar and per chip, it is the device this review points at.
Section 5 / the company behind it
Who takes your money, and what the public record says
NovaaLab LLC puts its address, its phone number and its warehouse in public, and sells from its own store.
The seller of record, the support lines, the warehouse, and what Trustpilot showed on September 11, 2026
A named company with a published address
The seller of record is NovaaLab LLC, 2810 N Church St, Wilmington, Delaware 19802, with fulfilment at 255 W Central Ave, Salt Lake City, Utah. Support runs on live chat from 10 AM to 8 PM CST, on (888) 670-9462 and at support@novaalab.com. The store is the brand's own Shopify shop, so the page you land on is the page that ships the box.
NovaaLab publishes its own count of 150,000+ devices sold worldwide on the product page. That is the brand's figure, printed here as the brand prints it.
What the public record says
The Trustpilot profile showed 4.5 out of 5 across 5,445 reviews on September 11, 2026, claimed since August 2023, with no consumer alert on it. Seventy-nine percent of those reviews are five-star, and the company replies to 68% of its negative reviews, usually within a day. On NovaaLab's own store the Light Pad widget shows 4.9 from 132 reviews, the Light Boot 4.9 from 304 and the Knee Ultra 4.9 from 333.
Read on trustpilot.com and novaalab.com, September 11, 2026. Ratings move; the specification and the refund policy are the parts of this purchase you can hold in your hand.
What this means for you: you are buying a published specification and a named company, from its own store, with a 60-day money-back trial written into its policy as a named section. Pay by card and keep the carton until you have decided.
Section 6 / the guarantee
Sixty days, with the device already open
Sixty days from your purchase date on an opened, used device, with no seal clause, no restocking fee and no bundle exclusion. You pay the return postage to Salt Lake City, and the refund is issued after the warehouse inspects the device.
The policy section word for word, the four lines of running a return, and the warranty that travels in the box
What the policy grants you, in its own words
1. Global 60-Day Risk-Free Trial (Non-EU Customers)
We offer a 60-day money-back guarantee on our products. You can try our devices as much as you like.
If you are not satisfied, simply contact our customer support team via live chat, phone, or email at support@novaalab.com within 60 days of your purchase date to activate our standard return procedure.novaalab.com/policies/refund-policy, section 1, read September 11, 2026
An opened, used device, taken back inside 60 days, written as a named section of the policy rather than a line of marketing. There is no seal requirement, no exclusion for promo orders, no exclusion for bundles, no restocking fee and no subscription anywhere in it. For this category that is genuinely above average.
How to run the return, in four lines
- The window is 60 days from your purchase date. Note the date you pay and you have the whole window in front of you.
- You send it back to Salt Lake City and pay that postage yourself. The pad weighs 0.6 lbs, so a domestic return is a small, ordinary parcel: "You will be responsible for paying your own shipping costs for returning your item."
- The refund is issued after the warehouse inspects the device, and NovaaLab notifies you of the approval or rejection of the refund. Keeping the original packaging makes that step easy.
- Contact support by live chat, phone or email to open the return: (888) 670-9462, support@novaalab.com, chat 10 AM to 8 PM CST.
If you buy: pay by card, keep the original packaging, and test the pad in the first few weeks so the whole 60-day window is still there behind you.
One year of warranty in the box, three if you want it
The product page states the terms plainly: "our devices include a 1-year warranty with the option to extend for an additional 2 years". The twelve months of cover travel with the device at $349.90. The extension is a cart item called "All-Inclusive 3-Year Warranty", priced from $18.89 to $100.00 by variant, and it is yours to take or leave.
Section 7 / after the click
What happens between the button and the box
The six steps between the button and the box: the store, the price strip, the optional cart lines, the checkout, the shipping times and the day the 60 start
The link opens novaalab.com/products/novaa-recovery-light-pad, the brand's own Shopify store. No advertorial funnel, no one-page grey-DTC checkout, no sale countdown on the consumer domain.
The price shown is $349.90. The strip under it carries free shipping, the warranty and the 60-day guarantee, and the Technical Specification block sits further down the same page.
The cart can offer the 3-year warranty SKU ($18.89 to $100.00), VIP Shipping Protection ($0.00 to $45.58) and ProtectMyOrder ($0.79 to $2.29 and up). Each one is optional, so tick what you want and skip the rest.
Checkout is standard Shopify, and the store handle behind the brand is novaturelab.myshopify.com. HSA and FSA payment runs through Truemed.
It ships free for US orders from 255 W Central Ave, Salt Lake City, Utah. Express is 2 to 3 days and standard 4 to 7 business days, with dispatch inside five business days of your order.
Your 60 days started at step 2, when the card was charged. The seller of record is NovaaLab LLC, 2810 N Church St, Wilmington, Delaware 19802.
Section 8 / fit
Who this pad is for, and what to have ready before you order
Worth your $349.90 if, and the five things to have ready before you order
Worth your $349.90 if
- You want a panel whose wavelengths, chip count and irradiance at four distances are printed before you pay.
- You want size: 16.3 by 7.9 inches of lit panel at 0.6 lbs, light enough to hold against a shoulder and wide enough for a lower back.
- You are in the United States, where shipping is free and the return trip to Utah is a small parcel.
- You want to pay with HSA or FSA funds through Truemed.
- You want a one-time purchase with nothing that renews and no membership to cancel.
- You want the option of three years of cover, bought once, on a device rated for 50,000+ hours of LED life.
Have this ready before you order
- The date you pay: it is day one of the 60-day money-back window.
- The original carton, kept until you have decided, so the return is a five minute job.
- A card you are happy to pay with, and the support line saved: (888) 670-9462, support@novaalab.com, live chat 10 AM to 8 PM CST.
- Twenty minutes, three to five times a week, which is the protocol NovaaLab publishes for this device.
- A word with a clinician first if your skin is healing, if you have a skin condition, or if you take medication that increases light sensitivity. This device is not a medical treatment and does not diagnose, treat, cure or prevent any disease.
Section 9 / the scorecard
Five checks, five results, each traceable to a page you can open
| What we checked | What we found on September 11, 2026 | Verdict |
|---|---|---|
| A published measurement | 660 nm and 850 nm, 450 chips, 150 / 120 / 45 / 25 mW/cm2 at 0", 1", 3", 6", identical on every live URL | read on the page |
| Our door against every other public route | $349.90 on all six public routes, with no struck price on the flagships | read on the page |
| The return policy read in full | 60 days on an opened device, from the purchase date, no seal clause, no restocking fee | read on the page |
| Subscription, renewal or forced continuity | None. One charge of $349.90, free US shipping, nothing to cancel afterwards | nothing renews |
| What travels in the box | The pad, the controller and one year of warranty; three years optional from $18.89 | published by the brand |
Who reads this bench
The people shown are models, not NovaaLab customers. The product photographs are NovaaLab's own, published on its store pages.
Section 10 / questions
What people ask after typing the brand name
Is NovaaLab legit?
The company is real and checkable. NovaaLab LLC publishes a Delaware address, a Utah warehouse, a phone number and a live chat window, sells through its own Shopify store, and prints a full technical specification for its flagship device.
Nothing about the offer is hidden: one price of $349.90, free shipping on US orders, one year of warranty in the box, no subscription, and a 60-day money-back trial that accepts a device you have opened and used. Buy it on the specification and the policy, pay by card, and keep the carton until you have decided.
How much does the Novaa Light Pad cost?
$349.90, read on September 11, 2026. That same number appears on the product page, on four duplicate product handles, in the comparison table on the home page, in the best-sellers collection and on the business subdomain, with the struck-price field set to 0.00 on the flagship devices. US orders ship free from Salt Lake City and nothing renews afterwards.
The rest of the line-up on the same day: Light Boot $369.00, Back Pad $369.00, Knee Ultra $269.90, Light Switch from $169.90, Pulse R $399.00 and the Recovery Pod $2,500.00.
What wavelengths and how much power does NovaaLab publish?
For the Light Pad, verbatim from its Technical Specification block: 300 infrared 850 nm lights plus 150 lights at 660 nm, 450 chips in total, in a 16.3 by 7.9 inch panel weighing 0.6 lbs, rated 50,000+ hours, carrying CE and RoHS marks.
The irradiance is published with the measuring distance beside it, which is the part that matters: 150 mW/cm2 at 0 inches, 120 at 1 inch, 45 at 3 inches and 25 at 6 inches. Four distances, printed before you pay.
Does anything renew after I pay?
No. This is a one-time purchase of $349.90 with free shipping on US orders. NovaaLab publishes no subscription and no membership on this store, so there is nothing to cancel later.
Three optional cart items exist if you want them: the "All-Inclusive 3-Year Warranty" at $18.89 to $100.00, VIP Shipping Protection at $0.00 to $45.58 and ProtectMyOrder from $0.79. Leave them untouched and you pay the price on the button. HSA and FSA funds are accepted through Truemed.
What do buyers rate NovaaLab?
On Trustpilot the profile showed 4.5 out of 5 across 5,445 reviews on September 11, 2026, claimed since August 2023, with no consumer alert on it. Seventy-nine percent of those reviews are five-star, and the company replies to 68% of its negative reviews, usually within a day.
On NovaaLab's own store the Light Pad widget shows 4.9 from 132 reviews, the Light Boot 4.9 from 304 and the Knee Ultra 4.9 from 333. Ratings move, so the parts of this purchase worth leaning on are the published specification and the 60-day policy.
How does the 60-day return actually work?
You contact support by live chat, phone or email within 60 days of your purchase date, and the policy's own section 1 says "You can try our devices as much as you like", so an opened, used device is accepted. There is no seal requirement, no restocking fee, no exclusion for promo orders or bundles and no subscription involved.
Three things to plan for. You pay the postage to send it back to Salt Lake City, which for a 0.6 lb pad is a small domestic parcel. The refund is issued after the item is inspected at the warehouse, so keep the original packaging. And the clock runs from the purchase date, so note the day you pay and you have the whole window ahead of you.
Is the 3-year warranty included in the price?
One year is. The product page states the terms plainly: "our devices include a 1-year warranty with the option to extend for an additional 2 years". The extension is a separate cart item called "All-Inclusive 3-Year Warranty", priced from $18.89 to $100.00 depending on the variant.
Two other optional cart items exist on the same store: VIP Shipping Protection, $0.00 to $45.58, and ProtectMyOrder, from $0.79. Read each line in your cart and tick only what you want.
How long is a session, and how often?
NovaaLab publishes its own protocol on the product page: "limiting sessions to 10-20 minutes per area, 3-5 times a week". A second line on the same page allows "once or twice per day, with each session lasting between 5 to 20 minutes". Both are the brand's words, and the tighter one is the sensible place to start.
This page makes no claim about what those minutes do for you. The device is not a medical treatment and does not diagnose, treat, cure or prevent any disease. If you have a skin condition, are healing from a procedure or take medication that increases light sensitivity, ask a clinician first.
Is NovaaLab FDA approved?
No. The marks NovaaLab publishes are CE and RoHS, both manufacturer declarations of conformity, and the brand claims no FDA clearance and no 510(k) anywhere on its domain.
The credit the brand deserves for this is real: it does not invent a regulatory badge it does not hold, which is more than most of this category manages. Treat the device as what it is, a consumer light panel with a published specification, and talk to a clinician about your own situation.
Which NovaaLab device does this review point at?
The Novaa Light Pad at $349.90. It is the panel sized and priced for general use, 16.3 by 7.9 inches at 0.6 lbs, and its irradiance is published at four measuring distances: 150 mW/cm2 at contact, 120 at one inch, 45 at three inches and 25 at six.
The same specification block is served identically on every live URL of that product. If feet are your reason for looking, the Light Boot at $369.00 publishes wavelengths, an LED count and an irradiance figure of its own.
If the specification is what you came for
Four irradiance figures with their distances, 450 chips, one price on every route, and 60 days to change your mind with the device already open.
Get the Novaa Light Pad $349.90$349.90 total, free shipping on US orders, nothing renews, 60 days to send it back opened.
Section 11 / method
How this review was made, and what earns the score
Everything above came from pages fetched directly from novaalab.com and trustpilot.com on September 11, 2026, with an en-US language header.
The three things that earn the points, and the small print we still publish
The three things that earn the points
- A measurement that is published and consistent. 660 nm and 850 nm, 450 light chips, 150 mW/cm2 at contact with a stated curve to 120, 45 and 25 at 1, 3 and 6 inches, 16.3" x 7.9", 50,000+ hours, CE and RoHS, and a 10 to 20 minute session 3 to 5 times a week. The same block, word for word, on every live URL of the Light Pad.
- One price on every public route, with no false anchor. $349.90 on the product page, the duplicate handles, the home table, the catalog and the B2B subdomain, with compare_at_price at 0.00 on the flagships. No subscription, no forced continuity, free shipping on US orders.
- A 60-day return that takes an opened device, written as its own policy section. "You can try our devices as much as you like", with no seal clause, no promo or bundle exclusion, no restocking fee and no subscription attached.
That is a documented device, at one price, from a named company, with a money-back window written into the policy. On this bench, the NovaaLab Light Pad is the best documented gadget we have measured.
The small print
- This page is information and comparison, not medical advice. Wellness Bench is not a medical provider, and no device here diagnoses, treats, cures or prevents any disease.
- Prices, policy text and specifications were read on September 11, 2026 and can change on the seller's site.
- The irradiance chart is an original diagram drawn for this review from the figures NovaaLab publishes. The product photographs are NovaaLab's own, from its store pages.